Clinics
FAQs for healthcare professionals using Anima
111 articles
How to download the Anima desktop program
How to invite your colleagues to Anima
How to link your Smartcard to your Anima account
How to reset a forgotten password
Personal Settings
I need more help using Anima
How to activate EMIS Partner API on your Anima desktop application
How to deactivate a user
How to create and use teams in Anima
How to connect Anima to your EHR (SystmOne and EMIS)
How to edit the permissions role of a user
'Contacting patients' in Anima
How to bulk message multiple patients
How to contact patients via SMS and email
How to import patient's contact details from your EHR
How to manually enter a patient's contact details
How to search your EHR for a patient's contact details using their name
How to search your EHR for a patient's contact details using their NHS number
How to send a message inviting a patient to submit an Anima request
How to send attachments to patients
How to send your own custom messages to patients
How to send an appointment invite to your patient
Ingestion: MESH integration setup: EMIS practices
Ingestion: MESH integration setup: SystmOne practices
Ingestion: Supported File Types
Ingestion: How to scan physical documents into Anima (In-App Scanner)
Ingestion: How to set up local folder document ingestion
Ingestion: Configuring a Microsoft Teams folder for Anima Documents syncing
Ingestion: How to upload individual documents from a SystmOne backlog
Ingestion: Why do some documents come into my 'Uploaded' tab, and some in my 'Queued'/'Processed' tab?
Ingestion: How to connect NHS Mail to Anima Documents
Ingestion: How to manually forward emails into Anima
Ingestion: Why aren’t emails I’m forwarding showing up in Anima documents?
Coding: How do I know what is a QOF code?
Coding: How to add and remove read codes to a document
Coding: How to add a date to a read code
Coding: How to add notes to a read code on a document
Coding: How to add new and existing problem codes to a document
Documents: What are Custom Fields and how to use them
Letter Types: How to add additional letter type options: SystmOne (TPP)
How to annotate, highlight and redact a document
How to archive a document
How to assign a document to another team member
How to convert read codes to problem codes
How to create a task from a document
How to identify where a read code came from
How to manually upload a document into Anima
How to merge two or more documents
How to remove a problem code from a document
How to remove a read code from a document
How to rename a document
How to rotate a document
How to split a document
Why does 'Link to original in Anima' show up in my EHR for documents saved to record?
What happens to the QOF register if I add a QOF code to a document?
Importing documents that automatically arrive in EMIS/SystmOne (MESH)
Can I recover archived documents?
Getting a document link
Executing Documents from 'Queued to Save'
Custom Letter Types
Setting Up Document Routing Workflows
How to Add Notes to Document Assignments
How Anima handles large documents (and what to do if one won’t attach)
How to solve the error: "SystmOne Not Currently Open"
How to solve the error: "The profile you are trying to access is inactive. Please ask your practice administrator to activate it"
How to troubleshoot Smartcard login issues
How to resolve common errors around attachment folder configuration
How to check and update the version of your Anima application
How to solve the error: "Unable to find GP Connect endpoint. Please check your HSCN connection is active"
How to solve the error: "Error generating EMIS payload"
Why Am I Only Seeing One Role for a Staff Member in Task Assignment/ why is a role missing?
Troubleshooting: Appointment slots not showing correctly in Anima (EMIS)
Troubleshooting: Appointment slots not showing correctly in Anima (SystmOne (TPP))