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Can patients use the Anima app in other languages?

Yes — Anima's patient app supports multiple languages, but there are a few things to know. Translation is opt-in for each practice, the app defaults to English, and how much is translated depends on which part of the app a patient is using and whether they're logged in.

Translation must be turned on by the practice

Multilingual support is controlled per practice. A practice enables it in the clinics app, under Patient app settings, by ticking:

"Allow patients to use automated translation service provided by Anima"

If this setting is off, logged-in patients stay on English (en-GB) regardless of any other preference they've set.

Supported languages

The patient app currently supports 10 languages:

  • English

  • Polish

  • Romanian

  • Hindi

  • Urdu

  • Punjabi

  • Bengali

  • Lithuanian

  • Russian

  • Albanian

How patients change their language

Logged-in patients (when the practice allows translations): Go to Settings → Preferences → Language, choose a language, and Save. The choice is remembered for future visits.

Sign-in, sign-up and other login screens: A language dropdown is always available on these screens, independent of the practice setting. This means a patient can switch the interface language before they log in.

Patients using an org link without an account (e.g. a practice landing page): There's no dedicated language picker on the landing page itself, so these patients will generally see English — unless they already changed the language on a sign-in screen beforehand.

What gets translated

When translations are enabled, coverage includes:

  • App interface — buttons, menus and pop-ups.

  • Survey and request questions — the questions a patient is asked are shown in their chosen language. If a particular translation isn't available, that text falls back to English.

  • Symptom and theme search — search keywords and their synonyms are translated.

  • Patient free-text answers — after a patient submits free text in another language, it can be translated back into English so clinicians can read it.

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