Yes — Anima's patient app supports multiple languages, but there are a few things to know. Translation is opt-in for each practice, the app defaults to English, and how much is translated depends on which part of the app a patient is using and whether they're logged in.
Translation must be turned on by the practice
Multilingual support is controlled per practice. A practice enables it in the clinics app, under Patient app settings, by ticking:
"Allow patients to use automated translation service provided by Anima"
If this setting is off, logged-in patients stay on English (en-GB) regardless of any other preference they've set.
Supported languages
The patient app currently supports 10 languages:
English
Polish
Romanian
Hindi
Urdu
Punjabi
Bengali
Lithuanian
Russian
Albanian
How patients change their language
Logged-in patients (when the practice allows translations): Go to Settings → Preferences → Language, choose a language, and Save. The choice is remembered for future visits.
Sign-in, sign-up and other login screens: A language dropdown is always available on these screens, independent of the practice setting. This means a patient can switch the interface language before they log in.
Patients using an org link without an account (e.g. a practice landing page): There's no dedicated language picker on the landing page itself, so these patients will generally see English — unless they already changed the language on a sign-in screen beforehand.
What gets translated
When translations are enabled, coverage includes:
App interface — buttons, menus and pop-ups.
Survey and request questions — the questions a patient is asked are shown in their chosen language. If a particular translation isn't available, that text falls back to English.
Symptom and theme search — search keywords and their synonyms are translated.
Patient free-text answers — after a patient submits free text in another language, it can be translated back into English so clinicians can read it.
