Triage
Help articles for the triage product
44 articles
- My dashboard
- How to assign a patient request to a team or user
- Special Allocation Scheme Flag
- How to delete a patient request
- How do I close old open requests without notifying patients?
- Can the practice be notified when a patient is signposted to A&E / 999?
- Setting up auto-assignment for requests in Anima
- Activating Appointments API (EMIS)
- Activating Appointments API
- Why do some things go into schedule jobs where others say to record straight away?
- Generating a MED3 Fit Note
- What gets saved to record in the summary?
- Do requests red/amber/greenRAG score change over time?
- Get started with the Anima toolbar
- How to copy and paste the notes for a patient's request if you can't connect to your EHR
- How to review tasks related to a patient request that has been signed off
- Why can't I sign off a request?
- Managing patient requests
- How to manage pending requests when a patient has not responded to a message
- Anima DNS, ports, protocols to whitelist
- How can I see a audit log of changes made in Anima?
- How to launch Anima with patients
- How to select opening days & hours
- How to set up GP Connect-bookable appointments: EMIS
- How to set up GP Connect-bookable appointments: SystmOne (TPP)
- Setting up Anima with your EHR: SystmOne (TPP)
- How to set up GPAD triage appointments: EMIS
- How to set up GPAD triage appointments: SystmOne (TPP)
- Setting up an Anima account for your SPINE registered test patient
- Setting up Anima with your EHR: EMIS
- How to Change a Clinician's Name in Anima
- Anima Triage SOP for Admin Staff
- For staff: Creating an Anima account for a dependent
- How can I pause new Anima requests and what do patients see?
- How do I add patient FAQs & signpost links to the Anima patient dashboard?
- How to submit a request on behalf of a patient? (proxy request)
- How to verify patients manually
- Converting a dependant account into an individual account
- Resetting/Deleting a Patient Account
- Creating Care Home Accounts
- How to activate or deactivate a user
- Why Am I Only Seeing One Role for a Staff Member in Task Assignment/ why is a role missing?
- For Staff: How to Create an Anima Account on Behalf of a Patient
- Triage: Accountless versus Accounts