Anima

Anima Triage SOP for Admin Staff

For staff: Creating an Anima account for a dependent

How can I pause new Anima requests and what do patients see?

How do I add patient FAQs & signpost links to the Anima patient dashboard?

How to submit a request on behalf of a patient? (proxy request)

How to verify patients manually

Converting a dependant account into an individual account

A guide on how to reset or delete a patient account

Resetting/Deleting a Patient Account

A way to create care home accounts with all residents as dependents of the care home

Creating Care Home Accounts

How to activate a user

Why Am I Only Seeing One Role for a Staff Member in Task Assignment/ why is a role missing?

How to Deactivate a User Account

FAQs for admin staff using Anima's triage

Admin Staff

Find answers and get help from Intercom Support and Community Experts

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