To get the most out of Anima's document processing, most (if not all) of your documents can be redirected from EMIS straight into Anima.
To do this, you'll need to apply for a new MESH mailbox so Anima can receive documents directly from senders without them going through EMIS first. This guide walks you through each step, and we'll help you along the way.
Overview
There are three steps to setting up MESH with Anima:
Apply for a new MESH mailbox via NHS England — they'll send you a mailbox ID
Add the MESH mailbox ID details into Anima
Raise a request with the National Service Desk to turn on redirect rules
Step 1: Apply for a new MESH mailbox
Your practice will likely already have a MESH mailbox linked to EMIS. To receive documents directly into Anima, you'll need a new one.
Use the online form here: Apply for a MESH mailbox — NHS England Digital
Scroll down to Your organisation and contact information and complete the form using the answers below:
Question | Answer |
Mailbox required | Option 1 — "Live" |
Organisation Type | Option 3 — "GP Practice" |
Organisation Data Service (ODS) code of the organisation that owns the mailbox | Your practice's ODS code |
Organisation contact name | Name of digital lead or practice manager |
Contact telephone number | Practice phone number |
Contact email address | Digital lead or practice manager email |
Is mailbox managed by a 3rd party such as a system supplier on behalf of the mailbox owning organisation? | Yes |
3rd party organisation name | Continuum Health Limited (Anima) |
3rd party Organisation Data Service (ODS) code | R3U6M |
3rd party organisation nominated contact | Engineering Support |
3rd party organisation contact email | |
Is this mailbox for National Events Management Service (NEMS) use? | No |
Type of MESH mailbox you'll be using | Option 1 — "MESH client" |
Workflow groups to associate with your mailbox | Copy and paste the list below. These give a good foundation, but may need adjusting later. |
What type of data will you be sending or receiving via MESH? | GP clinical documents such as discharge summaries, clinic outcome letters, etc. |
A current mailbox ID that sends and receives similar data | Leave blank |
Approximate file sizes | Option 1 — "Less than 50MB" |
Statement on patient identifiable data | Tick the checkbox to confirm you've read the statement |
I'm not a robot | Complete the reCAPTCHA |
Workflow groups to copy and paste:
WORKFLOW_ID
WORKFLOW-ID
DCHRG_XML
DISCH_KET
UNCOD_DMS
UNCOD_DMS_CL
RFL_CDA
RFL_XML
TOC_FHIR_IP_DISCH
TOC_FHIR_MH_DISCH
TOC_FHIR_EC_DISCH
TOC_FHIR_OP_ATTEN
TOC_AE_DMS
TOC_DISCH_DMS
TOC_DISCH_DMS_ACK
TOC_OUTP_ATT_DMS
OOH_ADASTRA
OOH_MESSAGE
OOH_DMS
Once the form is complete, click Send form to submit it. NHS England will email you your new mailbox ID. They will also send the mailbox ID and password to Anima.
Step 2: Add MESH details into Anima
Once you have your MESH mailbox ID and password from NHS England, you'll also need your existing EMIS Mailbox ID.
Find your EMIS Mailbox ID
Open EMIS
Click the EMIS bubble (top left) → Workflow → Workflow Manager
Click the Settings / Config icon
Navigate to Mailbox > Mailboxes
Click Edit on the relevant mailbox (this allows you to copy the ID)
Copy the Mailbox ID
Important: do not change the ID, just copy it.
Enter the details in Anima
Log in to Anima
Go to Settings > Organisation Settings > MESH Ingestion
Toggle on MESH ingestion
In the first two boxes, enter the Mailbox ID the NHS sent you following Step 1 (Anima will input the password)
In the third box (EMIS Mailbox ID), paste the Mailbox ID you copied from EMIS
Click Save changes
Step 3: Turn on redirect rules
The final step is to get the NHS England team to set up a series of redirect rules for your workflow IDs, which routes your documents from EMIS into Anima.
Note: you can only complete this step once you have received your MESH mailbox credentials from the NHSE team. If you're not sure whether you've received them, reach out to the Anima team and we can check for you.
Raising a request with the National Service Desk
Email the National Service Desk at [email protected] using the template below.
Before sending, make sure to update:
Your new mailbox ID and mailbox name
Your go-live date
Your name, practice name, and ODS code
Email template
Subject: MESH redirect request — [PRACTICE NAME] (ODS: [CODE])
Hi National Service Desk team,
We are working with a supplier, Anima, to process incoming documents that are sent to our practice.
We have been asked to contact the Service Desk to request redirect rules for the following workflow IDs:
WORKFLOW_ID
WORKFLOW-ID
DCHRG_XML
DISCH_KET
UNCOD_DMS
UNCOD_DMS_CL
RFL_CDA
RFL_XML
TOC_FHIR_IP_DISCH
TOC_FHIR_MH_DISCH
TOC_FHIR_EC_DISCH
TOC_FHIR_OP_ATTEN
TOC_OUTP_ATT_DMS
TOC_AE_DMS
TOC_DISCH_DMS
TOC_DISCH_DMS_ACK
OOH_ADASTRA
OOH_MESSAGE
OOH_DMS
Please can these workflow IDs be redirected to the following mailbox:
[INSERT MAILBOX ID]
[INSERT MAILBOX NAME]
Starting: [INSERT GO-LIVE DATE]
Thank you,
[Your name]
[Practice name and ODS code]
Need help?
If you get stuck at any point, your Anima Customer Success Manager is here to help. You can also reach out to us at [email protected].