Anima

How to solve the error: "SystmOne Not Currently Open"

How to solve the error: "The profile you are trying to access is inactive. Please ask your practice administrator to activate it"

This guide helps user troubleshoot issues when logging in using NHS Smart card

How to troubleshoot Smartcard login issues

This article describe how a user can troubleshoot errors related to the attachments folder.

How to resolve common errors around attachment folder configuration

This article helps user check whether they are on the latest Anima version to ensure optimal experience and access to the newest release.

How to check and update the version of your Anima application

This guide will provide information for users that experience a GP connect HSCN connection error.

How to solve the error: "Unable to find GP Connect endpoint. Please check your HSCN connection is active"

This article will provide troubleshooting steps for users that encounter "error generating EMIS payload" when saving to record.

How to solve the error: "Error generating EMIS payload"

Why Am I Only Seeing One Role for a Staff Member in Task Assignment/ why is a role missing?

Troubleshooting: Appointment slots not showing correctly in Anima (EMIS)

Troubleshooting: Appointment slots not showing correctly in Anima (SystmOne (TPP))

This article explains how and when SMS delivery failures are recorded, and where to check for them in Anima.

Understanding SMS Delivery Failures in Anima

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.