After your request is submitted from your patient account in Anima, it is received by your GP Surgery. The office will review your request and pass it long to the personnel required to review and resolve your request.
In Anima, you have the ability to view the Status of your request by logging into your patient account. If you click "Your Requests" you will see all the requests "In progress."
You can see the status underneath the request.
You can also check the outcome of closed requests:
In each request you can check the request and messages sent:
