# Anima Help Center

> Help center for Anima

## Clinics

- [Can patients use the Anima app in other languages?](https://help.animahealth.com/en/articles/15692809-can-patients-use-the-anima-app-in-other-languages.md)

## Patients

- [Can I insist on seeing my GP for a face-to-face consultation](https://help.animahealth.com/en/articles/10393385-can-i-insist-on-seeing-my-gp-for-a-face-to-face-consultation.md)
- [Can I choose a preferred doctor?](https://help.animahealth.com/en/articles/10393399-can-i-choose-a-preferred-doctor.md)
- [Can I ask for help at any time?](https://help.animahealth.com/en/articles/10393444-can-i-ask-for-help-at-any-time.md)
- [Can I submit questions to my doctor in my own words?](https://help.animahealth.com/en/articles/10393533-can-i-submit-questions-to-my-doctor-in-my-own-words.md)
- [Can I use Anima to book appointments?](https://help.animahealth.com/en/articles/10393537-can-i-use-anima-to-book-appointments.md)
- [Can I use Anima in an emergency?](https://help.animahealth.com/en/articles/10393538-can-i-use-anima-in-an-emergency.md)
- [Can I still use Anima if I don't have a mobile phone?](https://help.animahealth.com/en/articles/10393602-can-i-still-use-anima-if-i-don-t-have-a-mobile-phone.md)
- [Configuring your user settings](https://help.animahealth.com/en/articles/10393601-configuring-your-user-settings.md)
- [Do I have to choose from a set a list of requests?](https://help.animahealth.com/en/articles/10393407-do-i-have-to-choose-from-a-set-a-list-of-requests.md)
- [For patients: I’ve forgotten my Anima password](https://help.animahealth.com/en/articles/10393529-for-patients-i-ve-forgotten-my-anima-password.md)
- [How do I raise a request with my GP?](https://help.animahealth.com/en/articles/10393627-how-do-i-raise-a-request-with-my-gp.md): How to raise a medical issue, or request with your GP practice
- [How can I add Anima to my phone's home screen? \(iOS\)](https://help.animahealth.com/en/articles/10393460-how-can-i-add-anima-to-my-phone-s-home-screen-ios.md)
- [How do I access Anima?](https://help.animahealth.com/en/articles/10393373-how-do-i-access-anima.md)
- [How do I access my Anima account after it was created by my GP practice?](https://help.animahealth.com/en/articles/10393438-how-do-i-access-my-anima-account-after-it-was-created-by-my-gp-practice.md)
- [How do I add a dependant to my account?](https://help.animahealth.com/en/articles/10393388-how-do-i-add-a-dependant-to-my-account.md)
- [Why should I use Anima?](https://help.animahealth.com/en/articles/10393519-why-should-i-use-anima.md)
- [How do I know if a doctor has seen my request?](https://help.animahealth.com/en/articles/10393547-how-do-i-know-if-a-doctor-has-seen-my-request.md)
- [How do I login to my Anima account?](https://help.animahealth.com/en/articles/10393386-how-do-i-login-to-my-anima-account.md)
- [How do I logout of my Anima account?](https://help.animahealth.com/en/articles/10393542-how-do-i-logout-of-my-anima-account.md)
- [How do I register for an Anima account as a patient?](https://help.animahealth.com/en/articles/10393603-how-do-i-register-for-an-anima-account-as-a-patient.md)
- [How do I start using Anima?](https://help.animahealth.com/en/articles/10393469-how-do-i-start-using-anima.md)
- [How to access a request you “saved” to finish later](https://help.animahealth.com/en/articles/10393585-how-to-access-a-request-you-saved-to-finish-later.md)
- [How to ask a simple question](https://help.animahealth.com/en/articles/10393492-how-to-ask-a-simple-question.md)
- [How to create your Anima account](https://help.animahealth.com/en/articles/10393454-how-to-create-your-anima-account.md)
- [How to review messages sent to you by your practice](https://help.animahealth.com/en/articles/10393494-how-to-review-messages-sent-to-you-by-your-practice.md)
- [Will my doctor be able to see my past medical history when I submit a request](https://help.animahealth.com/en/articles/10393440-will-my-doctor-be-able-to-see-my-past-medical-history-when-i-submit-a-request.md)
- [What is Anima?](https://help.animahealth.com/en/articles/10393408-what-is-anima.md)
- [What happens after I send a request in Anima](https://help.animahealth.com/en/articles/10393512-what-happens-after-i-send-a-request-in-anima.md)
- [The option 'Ask a simple question' is not available](https://help.animahealth.com/en/articles/10393415-the-option-ask-a-simple-question-is-not-available.md)
- [How to submit an admin request: request a letter](https://help.animahealth.com/en/articles/10393467-how-to-submit-an-admin-request-request-a-letter.md)
- [How to update your GP Practice details?](https://help.animahealth.com/en/articles/10393507-how-to-update-your-gp-practice-details.md)
- [I cannot submit a request to my GP Surgery](https://help.animahealth.com/en/articles/10393488-i-cannot-submit-a-request-to-my-gp-surgery.md)
- [I didn’t receive a verification code to my email address](https://help.animahealth.com/en/articles/10393510-i-didn-t-receive-a-verification-code-to-my-email-address.md)
- [I do not have a computer or smartphone](https://help.animahealth.com/en/articles/10393451-i-do-not-have-a-computer-or-smartphone.md)
- [I share the same email address as my partner, can we use the same account?](https://help.animahealth.com/en/articles/10393544-i-share-the-same-email-address-as-my-partner-can-we-use-the-same-account.md)
- [I submitted the wrong request by mistake](https://help.animahealth.com/en/articles/10393409-i-submitted-the-wrong-request-by-mistake.md)
- [Is Anima safe and secure?](https://help.animahealth.com/en/articles/10393625-is-anima-safe-and-secure.md)
- [Is there an Anima app?](https://help.animahealth.com/en/articles/10393396-is-there-an-anima-app.md)
- [I’ve changed my phone number - how do I update my account?](https://help.animahealth.com/en/articles/10393573-i-ve-changed-my-phone-number-how-do-i-update-my-account.md)
- [Setting up 2-factor authentication](https://help.animahealth.com/en/articles/10393531-setting-up-2-factor-authentication.md)
- [How do I use Anima?](https://help.animahealth.com/en/articles/15807927-how-do-i-use-anima.md)

## Release Notes

- [Release notes | 1.5.5 | 16 Oct 2025](https://help.animahealth.com/en/articles/12548518-release-notes-1-5-5-16-oct-2025.md)
- [Release Notes | 1.5.15 | 7 July 2026](https://help.animahealth.com/en/articles/15854264-release-notes-1-5-15-7-july-2026.md)
- [Release notes | 1.5.4 | 12th Sep 2025](https://help.animahealth.com/en/articles/12167096-release-notes-1-5-4-12th-sep-2025.md)
- [Release Notes | 1.5.3 | August 18th 2025](https://help.animahealth.com/en/articles/11951806-release-notes-1-5-3-august-18th-2025.md)
- [Release Notes | 1.5.2 | July 23rd 2025](https://help.animahealth.com/en/articles/11795685-release-notes-1-5-2-july-23rd-2025.md)
- [Release notes | 1.5.1 | 1 Jul 2025](https://help.animahealth.com/en/articles/11723329-release-notes-1-5-1-1-jul-2025.md)
- [Release notes | 1.5.0 | 2 Jun 2025](https://help.animahealth.com/en/articles/11497933-release-notes-1-5-0-2-jun-2025.md)
- [Release notes | 1.4.57 | 13 May 2025](https://help.animahealth.com/en/articles/11202392-release-notes-1-4-57-13-may-2025.md)
- [Release notes | 1.4.56 | 16 Apr 2025](https://help.animahealth.com/en/articles/11061921-release-notes-1-4-56-16-apr-2025.md)
- [Release notes | 1.4.55 | 27 Mar 2025](https://help.animahealth.com/en/articles/10941680-release-notes-1-4-55-27-mar-2025.md)
- [Release notes | 1.4.54 | 20 Mar 2025](https://help.animahealth.com/en/articles/10820883-release-notes-1-4-54-20-mar-2025.md)
- [Release Notes | 1.4.53 | 12 Mar 2025](https://help.animahealth.com/en/articles/10742265-release-notes-1-4-53-12-mar-2025.md)
- [Release Notes | 1.4.52 | 20 Feb 2025](https://help.animahealth.com/en/articles/10572394-release-notes-1-4-52-20-feb-2025.md)
- [Release notes | 1.4.51 | 5 Feb 2025](https://help.animahealth.com/en/articles/10545636-release-notes-1-4-51-5-feb-2025.md)
- [Release notes | 1.4.50 | 14 Jan 2025](https://help.animahealth.com/en/articles/10393443-release-notes-1-4-50-14-jan-2025.md)
- [Release notes | 1.4.49 | 19 Dec 2024](https://help.animahealth.com/en/articles/10393390-release-notes-1-4-49-19-dec-2024.md)
- [Release notes | 1.4.48 | 4 Dec 2024](https://help.animahealth.com/en/articles/10393480-release-notes-1-4-48-4-dec-2024.md)
- [Release Notes | 1.4.47 | 26 November 2024](https://help.animahealth.com/en/articles/10393536-release-notes-1-4-47-26-november-2024.md)
- [Release Notes | 1.4.46 | 19 November 2024](https://help.animahealth.com/en/articles/10393461-release-notes-1-4-46-19-november-2024.md)
- [Release notes | 1.4.45 | 6 November 2024](https://help.animahealth.com/en/articles/10393500-release-notes-1-4-45-6-november-2024.md)
- [Release notes | v1.4.44 | 24 Oct 2024](https://help.animahealth.com/en/articles/10393582-release-notes-v1-4-44-24-oct-2024.md)
- [Release Notes | 1.4.43 | 11 Oct 2024](https://help.animahealth.com/en/articles/10393487-release-notes-1-4-43-11-oct-2024.md)
- [Release notes | 1.4.42 | 1 October 2024](https://help.animahealth.com/en/articles/10393380-release-notes-1-4-42-1-october-2024.md)
- [Release notes | 1.4.41 | 20 Sept 2024](https://help.animahealth.com/en/articles/10393486-release-notes-1-4-41-20-sept-2024.md)
- [Release notes | 1.4.40 | 12 September 2024](https://help.animahealth.com/en/articles/10393501-release-notes-1-4-40-12-september-2024.md)
- [Release notes | 1.4.39 | 6 September 2024](https://help.animahealth.com/en/articles/10393524-release-notes-1-4-39-6-september-2024.md)
- [Release notes | 1.4.38 | 27 August 2024](https://help.animahealth.com/en/articles/10393518-release-notes-1-4-38-27-august-2024.md)
- [Release notes | 1.4.37 | 15 August 2024](https://help.animahealth.com/en/articles/10393504-release-notes-1-4-37-15-august-2024.md)
- [Release notes | 1.4.36 | 7 August 2024](https://help.animahealth.com/en/articles/10393515-release-notes-1-4-36-7-august-2024.md)
- [Release notes | 1.4.35 | 26 Jul 2024](https://help.animahealth.com/en/articles/10393416-release-notes-1-4-35-26-jul-2024.md)
- [Release notes | 1.4.34 | 12 Jul 2024](https://help.animahealth.com/en/articles/10393523-release-notes-1-4-34-12-jul-2024.md)
- [Release notes | 1.4.33 | 4 Jul 2024](https://help.animahealth.com/en/articles/10393626-release-notes-1-4-33-4-jul-2024.md)
- [Release notes | 1.4.32 | 21 June 2024](https://help.animahealth.com/en/articles/10393400-release-notes-1-4-32-21-june-2024.md)
- [Release notes | 1.4.31 | 17 June 2024](https://help.animahealth.com/en/articles/10393485-release-notes-1-4-31-17-june-2024.md)
- [Release notes | 1.4.30 | 07 June 2024](https://help.animahealth.com/en/articles/10393598-release-notes-1-4-30-07-june-2024.md)
- [Release notes | 1.4.28 | 24 May 2024](https://help.animahealth.com/en/articles/10393503-release-notes-1-4-28-24-may-2024.md)
- [Release notes | 1.4.27 | 21 May 2024](https://help.animahealth.com/en/articles/10393430-release-notes-1-4-27-21-may-2024.md)
- [Release notes | 1.4.26 | 8 May 2024](https://help.animahealth.com/en/articles/10393575-release-notes-1-4-26-8-may-2024.md)
- [Release notes | 1.4.25 | 30 Apr 2024](https://help.animahealth.com/en/articles/10393427-release-notes-1-4-25-30-apr-2024.md)
- [Release notes | 1.4.24 | 17 Apr 2024](https://help.animahealth.com/en/articles/10393372-release-notes-1-4-24-17-apr-2024.md)
- [Release notes | 1.4.23 | 04 Apr 2024](https://help.animahealth.com/en/articles/10393556-release-notes-1-4-23-04-apr-2024.md)
- [Release notes | 1.4.22 | 27 Mar 2024](https://help.animahealth.com/en/articles/10393371-release-notes-1-4-22-27-mar-2024.md)
- [Release notes | 1.4.21 | 21 Mar 2024](https://help.animahealth.com/en/articles/10393468-release-notes-1-4-21-21-mar-2024.md)
- [Release notes | 1.4.20 | 13 Mar 2024](https://help.animahealth.com/en/articles/10393395-release-notes-1-4-20-13-mar-2024.md)
- [Release notes | 1.4.19 | 6 Mar 2024](https://help.animahealth.com/en/articles/10393417-release-notes-1-4-19-6-mar-2024.md)
- [Release notes | 1.4.18 | 23 Feb 2024](https://help.animahealth.com/en/articles/10393374-release-notes-1-4-18-23-feb-2024.md)
- [Release notes | 1.4.17 | 19 Feb 2024](https://help.animahealth.com/en/articles/10393616-release-notes-1-4-17-19-feb-2024.md)
- [Release notes | 1.4.16 | 13 Feb 2024](https://help.animahealth.com/en/articles/10393419-release-notes-1-4-16-13-feb-2024.md)
- [Release notes | 1.4.15 | 8 Feb 2024](https://help.animahealth.com/en/articles/10393447-release-notes-1-4-15-8-feb-2024.md)
- [Release notes | 1.4.14 | 2 Feb 2024](https://help.animahealth.com/en/articles/10393446-release-notes-1-4-14-2-feb-2024.md)
- [Release notes | 1.4.13 | 30 Jan 2024](https://help.animahealth.com/en/articles/10393615-release-notes-1-4-13-30-jan-2024.md)
- [Release notes | 1.4.12 | 24 Jan 2024](https://help.animahealth.com/en/articles/10393475-release-notes-1-4-12-24-jan-2024.md)
- [Release notes | 1.4.09 | 9 Jan 2024](https://help.animahealth.com/en/articles/10393445-release-notes-1-4-09-9-jan-2024.md)
- [Release notes | 1.4.08 | 28 December 2023](https://help.animahealth.com/en/articles/10393472-release-notes-1-4-08-28-december-2023.md)
- [Release notes | 1.4.07 | Dec 11, 2023](https://help.animahealth.com/en/articles/10393527-release-notes-1-4-07-dec-11-2023.md)
- [Release notes | 1.4.6 | 4 Dec 2023](https://help.animahealth.com/en/articles/10393617-release-notes-1-4-6-4-dec-2023.md)
- [Release notes | 1.4.3 | 7 Nov 2023](https://help.animahealth.com/en/articles/10393610-release-notes-1-4-3-7-nov-2023.md)
- [Release notes | v1.4.2 | 3 Nov 2023](https://help.animahealth.com/en/articles/10393589-release-notes-v1-4-2-3-nov-2023.md)
- [Release notes | v1.4.1 | 25 Oct 2023](https://help.animahealth.com/en/articles/10393597-release-notes-v1-4-1-25-oct-2023.md)
- [Release notes | v1.4.0 | 20 Oct 2023](https://help.animahealth.com/en/articles/10393476-release-notes-v1-4-0-20-oct-2023.md)
- [Release notes | v1.3.33 | 25 Sep 2023](https://help.animahealth.com/en/articles/10393555-release-notes-v1-3-33-25-sep-2023.md)
- [Release notes | v1.3.32 | 14 Sep 2023](https://help.animahealth.com/en/articles/10393545-release-notes-v1-3-32-14-sep-2023.md)
- [Release notes | v1.3.31 | 31 Aug 2023](https://help.animahealth.com/en/articles/10393594-release-notes-v1-3-31-31-aug-2023.md)
- [Release notes | v1.3.30 | 28 Aug 2023](https://help.animahealth.com/en/articles/10393502-release-notes-v1-3-30-28-aug-2023.md)
- [Release notes | v1.3.29 | 9 Aug 2023](https://help.animahealth.com/en/articles/10393600-release-notes-v1-3-29-9-aug-2023.md)
- [Release notes | v1.3.28 | 14 July 2023](https://help.animahealth.com/en/articles/10393434-release-notes-v1-3-28-14-july-2023.md)
- [Release notes | v1.3.27 | 4 July 2023](https://help.animahealth.com/en/articles/10393579-release-notes-v1-3-27-4-july-2023.md)
- [Release Notes | v.1.3.26 | 26th June 2023](https://help.animahealth.com/en/articles/10393505-release-notes-v-1-3-26-26th-june-2023.md)
- [Release Notes | v.1.3.25 | 17th June 2023](https://help.animahealth.com/en/articles/10393574-release-notes-v-1-3-25-17th-june-2023.md)
- [Release notes | v1.3.24 | 14th June 2023](https://help.animahealth.com/en/articles/10393613-release-notes-v1-3-24-14th-june-2023.md)
- [Release notes | v1.3.23 | 31st May 2023](https://help.animahealth.com/en/articles/10393564-release-notes-v1-3-23-31st-may-2023.md)
- [Release notes | v1.3.22 | 16th May 2023](https://help.animahealth.com/en/articles/10393384-release-notes-v1-3-22-16th-may-2023.md)
- [Release notes | v1.3.20 | 19th Apr 2023](https://help.animahealth.com/en/articles/10393429-release-notes-v1-3-20-19th-apr-2023.md)
- [Release Notes | v1.3.19 | 10 Apr 2023](https://help.animahealth.com/en/articles/10393455-release-notes-v1-3-19-10-apr-2023.md)
- [Release Notes | v1.3.18 | 29 Mar 2023](https://help.animahealth.com/en/articles/10393629-release-notes-v1-3-18-29-mar-2023.md)
- [Release Notes | v1.3.17 | 16 Mar 2023](https://help.animahealth.com/en/articles/10393514-release-notes-v1-3-17-16-mar-2023.md)
- [Release Notes | v1.3.16 | 06 Mar 2023](https://help.animahealth.com/en/articles/10393535-release-notes-v1-3-16-06-mar-2023.md)
- [Release Notes | v1.3.15 | 22 Feb 2023](https://help.animahealth.com/en/articles/10393513-release-notes-v1-3-15-22-feb-2023.md)
- [Release Notes | v1.3.14 | 02 Feb 2023](https://help.animahealth.com/en/articles/10393426-release-notes-v1-3-14-02-feb-2023.md)
- [Release Notes | v1.3.13 | 11 Jan 2023](https://help.animahealth.com/en/articles/10393491-release-notes-v1-3-13-11-jan-2023.md)
- [Release Notes | v1.3.12 | 06 Jan 2023](https://help.animahealth.com/en/articles/10393608-release-notes-v1-3-12-06-jan-2023.md)
- [Release Notes | v1.3.11 | 04 Jan 2023](https://help.animahealth.com/en/articles/10393474-release-notes-v1-3-11-04-jan-2023.md)
- [Release Notes | v1.3.9 | 14 Dec 2022](https://help.animahealth.com/en/articles/10393398-release-notes-v1-3-9-14-dec-2022.md)
- [Release Notes | v1.3.8 | 3 Dec 2022](https://help.animahealth.com/en/articles/10393576-release-notes-v1-3-8-3-dec-2022.md)
- [Release Notes | v1.3.7 | 7 Nov 2022](https://help.animahealth.com/en/articles/10393509-release-notes-v1-3-7-7-nov-2022.md)
- [Release Notes | v1.3.6 | 3 Nov 2022](https://help.animahealth.com/en/articles/10393618-release-notes-v1-3-6-3-nov-2022.md)
- [Release Notes | v1.3.5 | 29 Oct 2022](https://help.animahealth.com/en/articles/10393628-release-notes-v1-3-5-29-oct-2022.md)
- [Release Notes | v1.3.4 | 20 Oct 2022](https://help.animahealth.com/en/articles/10393568-release-notes-v1-3-4-20-oct-2022.md)
- [Release Notes | v1.3.3 | 7 Sep 2022](https://help.animahealth.com/en/articles/10393490-release-notes-v1-3-3-7-sep-2022.md)
- [Release Notes | v1.3.2 | 30 Aug 2022](https://help.animahealth.com/en/articles/10393566-release-notes-v1-3-2-30-aug-2022.md)
- [Release Notes | v1.3.1 | 04 Aug 2022](https://help.animahealth.com/en/articles/10393508-release-notes-v1-3-1-04-aug-2022.md)
- [Release Notes | v1.3.0 | 28 Jul 2022](https://help.animahealth.com/en/articles/10393413-release-notes-v1-3-0-28-jul-2022.md)
- [Release Notes | v1.2.15 | 12 Jul 2022](https://help.animahealth.com/en/articles/10393473-release-notes-v1-2-15-12-jul-2022.md)
- [Release Notes | v1.2.14 | 1 Jul 2022](https://help.animahealth.com/en/articles/10393410-release-notes-v1-2-14-1-jul-2022.md)
- [Release Notes | v1.2.13 | 20 Jun 2022](https://help.animahealth.com/en/articles/10393587-release-notes-v1-2-13-20-jun-2022.md)
- [Release notes | 1.2.8 | 25 May 2022](https://help.animahealth.com/en/articles/10393457-release-notes-1-2-8-25-may-2022.md)
- [Release Notes | v.1.2.7 | 13 May 2022](https://help.animahealth.com/en/articles/10393465-release-notes-v-1-2-7-13-may-2022.md)
- [Release Notes | 1.5.7 | November 23rd 2025](https://help.animahealth.com/en/articles/12904129-release-notes-1-5-7-november-23rd-2025.md)
- [Release notes | 1.5.8 | 30 Dec 2025](https://help.animahealth.com/en/articles/13167386-release-notes-1-5-8-30-dec-2025.md)
- [Release notes | 1.5.9 | 19 January 2026](https://help.animahealth.com/en/articles/13399602-release-notes-1-5-9-19-january-2026.md)
- [Andi Upgrade | May 2026](https://help.animahealth.com/en/articles/15015894-andi-upgrade-may-2026.md): Andi is getting a major upgrade for all our existing AI Voice Receptionist customers. New questionnaires, multilingual support, better patient matching, and a smarter conversation experience — all ...
- [Release Notes | 1.5.12 | 5 May 2026](https://help.animahealth.com/en/articles/14840869-release-notes-1-5-12-5-may-2026.md)
- [Patient Questionnaire Upgrade | June 2026](https://help.animahealth.com/en/articles/15291774-patient-questionnaire-upgrade-june-2026.md): Our biggest ever upgrade to patient submissions at Anima. A single intelligent router that picks the right pathway for the patient. Shorter, smarter questionnaires. The same patient experience acro...